@PHDTHESIS{geertzen:2009:phd,
   author   = {Jeroen Geertzen},
   title    = {Dialogue act recognition and prediction: 
               Explorations in computational dialogue modelling},
   school   = {Tilburg University},
   year     = {2009},
   address  = {Tilburg, The Netherlands},
   note     = {ISBN 9789090239408}
}